Zoë has more than 20 years working in health and care, helping people, teams and organisations make sense of complexity and turn good ideas into meaningful change.

For 11 years, she was part of NHS Horizons, where she co-led an internationally recognised team known for innovative approaches to change and improvement. She worked with leaders and teams across the NHS and beyond to tackle complex challenges, build confidence and capability, and create the conditions for change to take hold and last.

Zoë is fascinated by what makes change happen – and what gets in the way! Her work brings together quality improvement, organisational development, behavioural science, the psychology of change and social movements, alongside practical approaches such as Liberating Structures and Public Narrative. She enjoys finding the connections between these ideas and turning them into something useful that people can actually use.

Much of Zoë’s work is about people: helping leaders have better conversations, bringing people together around a shared purpose, creating space for different perspectives and building the confidence to try something new. She brings energy, curiosity and optimism to complex challenges, while staying grounded in the realities of the people and organisations she works with.

She believes meaningful change starts with connection – to people, to purpose and to the possibility of something better. And she believes work should be serious about making a difference, without taking itself too seriously.

Book a 30 minute call with Zoë to explore the options of working together....